Make sure you check your terms and conditions – you may well have signed up for a minimum term, in which case there will either be a penalty for switching, or you may find it’s simply not possible. You will probably have to wait for your new equipment. If you’re a cable user and are switching to ADSL, you need to ensure that your BT phone is compatible. To be honest, BT’s coverage is pretty far stretching, but it’s worth checking with the new provider just in case. If you’re switching to a cable provider then there’s little you need other than the MAC. Equipment is generally provided by the cable provider.
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Switching broadband provider has become easier, what with all the regulation and competition changes. Follow our simple steps to get switching! No longer is it a painful process – well, relatively speaking – you simply need to get a Migration Authorisation Code (otherwise known as a MAC) from your existing supplier, and call your chosen new supplier with the details.
Choose your new broadband provider. This is important, since many broadband providers will let you deal with the requirements online or be able to advise you. The following are recommended when it comes to switching...
From £15.65 a month
From £9.79 a month
From £5.99 a month
Next, call your current provider. A list of various phone numbers is below. They may well ask why you’re moving, but other than that, they will agree to provider the MAC. Some will tell you over the phone, others will write to you with the details. The MAC can be between 17 and 18 digits long, so take note!
Your MAC will only last 30 days, so you need to provide your new supplier with it sharpish. When they have confirmed your delivery date, simply get in touch with them to let them know you’re switching and provide the code.
Switch Broadband 2